The cockpit

One screen. Every signal. No spreadsheet stitching.

A single pane of glass for owners, ops managers and accountants. Live revenue, live stock, live margin — drillable to the line item, exportable to anything.

● ops.acmegroup.ae / dashboard

⌘K?

Ops · Dashboard · Today

Wednesday — live across all branches

LIVE

Today7d30dQTD

Revenue · 7 days

AED 612.4k

↑ 18.4% vs prev 7d

Orders

4,812

↑ 12.1% w/w

Avg margin

38.4%

↑ 2.1pp vs target

Stock alerts

7 SKUs

3 critical · auto-reorder fired

Revenue across branches

This week Last week

Top sellers · 7dacross 14 branches

Karak Chai · regular

SKU-BV-001 · AED 4

8,142

Chicken Shawarma wrap

SKU-FD-014 · AED 18

3,901

Masala fries · large

SKU-FD-022 · AED 14

2,488

Mango lassi

SKU-BV-019 · AED 16

1,902

Hummus & pita

SKU-FD-008 · AED 22

1,221

Live activity · all branchesAuto-refresh every 1.2s

JD

Order #18204 closed at JBR Branch · AED 184 · Apple Pay

3 items · cashier: Jean D. · margin 41%

just now

RM

Auto-reorder raised PO-2284 with Al-Wahda Foods · 4 SKUs

Triggered by low-stock rule on Karak Chai (regular)

12s ago

SF

Refund processed at Marina Mall · AED 42 · order #18198

Approver: Sarah F. · reason: customer dissatisfaction

28s ago

AK

Margin alert · Hummus & pita dropped to 21% at Sharjah Centre

Threshold 25% · supplier price ↑ 6.2% this week

1m ago

MK

Shift opened by Mohammed K. at Al Khan Drive-Thru · AED 1,200 float

Cash count match · prev shift signed-off

2m ago

A representative cockpit view. Anonymized — every deployment is configured to the client's branches, products and roles.

Anatomy

Six modules. One platform. Built to fit.

Each module is a deeply-considered surface, not a feature checkbox. They share data, roles, audit trails and theming — so adding a branch or a workflow doesn't mean adding a tool.

01 — Sales & POS

A point-of-sale built to be fast on Tuesday at 1pm.

Tablet- or till-ready, offline-tolerant, and fast enough that your cashier never stalls during a queue. Multi-tender, splits, refunds, comps, table service or counter — all configurable.

Card · cash · Apple Pay · Google Pay · loyalty redemption
Split bill · split tender · partial refunds with audit reason
Table-service mode with course routing & KOT printing
Offline mode: sales queue and reconcile when network returns
End-of-day cash count with discrepancy flag & manager sign-off

POS · JBR · Lane 2

ORDER #18204LANE 2

Karak Chai × 2 · regular8.00

Shawarma wrap × 1 · spicy18.00

Masala fries × 1 · large14.00

VAT 5%2.00

TotalAED 42.00

Apple Pay

Card

Cash

Loyalty

02 — Inventory & supply

Stock that knows when it's running out — and what to do about it.

Multi-branch, multi-warehouse, with batch and serial tracking, expiry awareness, transfer orders, supplier price-books and auto-reorder rules tuned to your real velocity.

Real-time stock per location · transfers in one tap
Batch & expiry tracking with FEFO picking
Auto-reorder thresholds tied to 28-day velocity
Supplier price-books with landed-cost calculation
Cycle counts, discrepancy reasons, full variance trail

Inventory · all branches

SKU	Item	On hand	Status
BV-001	Karak Chai · regular	12	Critical
FD-014	Shawarma wrap base	48	Low
FD-022	Masala fries seasoning	214	Healthy
BV-019	Mango lassi mix	36	Low
FD-008	Hummus base · 5kg	88	Healthy
PK-104	Branded napkins · 500	1,240	Healthy

03 — Costs & margin

Margin in real time, per SKU, per branch, per shift.

Landed cost from supplier through to plate. COGS, labour and overhead allocation. Margin alerts when an SKU drops below your threshold — before the month-end report tells you.

Landed cost: supplier + freight + duties + handling
COGS, labour and overhead split per branch & product
Margin thresholds with active alerts on drift
Recipe / BOM costing for F&B and light manufacturing
Supplier price change tracking with side-by-side history

Costs · top SKUs · 7d

Karak Chai · regular52.4%

Sells AED 4.00COGS 1.10Labour 0.45Overhead 0.35

Shawarma wrap41.0%

Sells AED 18.00COGS 7.20Labour 2.80Overhead 0.60

Hummus & pita21.4% · ⚠ below threshold 25%

Sells AED 22.00COGS 12.40Labour 3.60Overhead 1.30

COGS Labour Overhead Profit

04 — Automated reporting

Reports that arrive before you ask for them.

Daily, weekly, monthly. Branded, signed, drillable. Delivered to inbox, WhatsApp or Slack. Your accountant gets a tidy PDF; your ops manager gets a live link.

Daily close report at shift-end · monthly P&L on day 1
Custom report builder · save & schedule
VAT-ready summaries with FTA-compliant breakdown
Drilldown from any number to the source line item
Export to PDF, Excel, CSV, accounting-suite formats

Reports · scheduled · sent

Daily revenue · 14 branches

Auto-sent · 11:00pm gulf

Email today · 23:00

Weekly P&L summary

Branded PDF · drillable links

PDF sun · 08:00

Margin alerts · 3 SKUs

Triggered · pending review

WhatsApp 2h ago

Monthly VAT return prep

FTA-format · ready Dec 1

Excel scheduled

05 — Roles & access

Every screen, every action — controlled and audit-logged.

Four built-in roles plus unlimited custom roles. Per-branch overrides. Approval workflows on the actions that matter — refunds, voids, price overrides, inventory adjustments.

Admin · Manager · Staff · Accountant — and custom roles
Per-branch overrides & multi-branch managers
Approval flows for refunds, voids, price overrides
Full audit log: who did what, when, from which device
SSO / SAML for enterprise clients

Roles · access matrix

Admin3 users

All sales & financials
Roles & permissions
Cost & supplier data
Audit log export

Manager8 users

Own-branch sales
Approve refunds & voids
Inventory adjustments
Cost & margin data

Staff42 users

Run POS & close shift
Request refunds
Approve voids
View other branches

Accountant2 users

All financial reports
VAT & export tools
Audit log read
POS / shift actions

06 — Office automation

The back-office work that quietly steals your week.

HR records, leave, expense flows, supplier approvals, daily checklists — modelled as small composable workflows the team actually uses, not as a separate "HRMS" no-one logs into.

Leave requests with branch-coverage check
Expense claims with photo capture & auto-categorisation
Daily opening / closing checklists per role
Supplier invoice approval routing
Custom workflows via no-code rules engine

Workflows · today

Leave request · Mariam K.

2 days · Dec 18-19 · Marina branch covered

approved 9m ago

Expense · taxi to supplier

AED 64 · receipt attached · pending mgr

pending 23m ago

Supplier invoice · Al-Wahda Foods

AED 14,820 · 3-way matched · ready to pay

approved 1h ago

Closing checklist · Marina Mall

11 / 12 complete · cash count pending

in progress just now

Under the hood

Boring, predictable architecture — by design.

A multi-tenant Postgres core, a real-time event bus, and a hardened API layer your existing stack can talk to. We optimise for "still working at 2am on Eid weekend," not for novelty.

In the wild

Three businesses. Three industries. One platform.

Anonymized at the client's request. Industry, size and outcomes are real and verifiable on request under NDA.

F&B · Multi-branch QSR

From spreadsheet daily-close to 90-second sign-off.

14 branches · UAE · 280 staff

Replaced a tangle of POS terminals, two inventory systems and an Excel-based daily close. Cockpit is now opened on a phone every morning by the founder before he reaches the office.

"We used to find out about a margin problem on day 17. Now we find out before lunch."

— founder & CEO, hospitality group

−68%

daily close time

+22%

avg margin (hot drinks)

3.4×

faster month-end

100%

audit coverage

Retail · Specialty

Stock turn up, dead stock down — across 4 stores.

4 stores · Dubai & Sharjah · 38 staff

A specialty retailer with a long-tail SKU catalogue and seasonal demand. Auto-reorder rules tied to 28-day velocity replaced human intuition; transfer orders between stores happen automatically when one runs short.

"Inventory used to be a Sunday-evening Excel job. Now it's three taps on a phone."

— operations director, retail group

+18%

stock turn

−41%

dead-stock value

−2.1d

avg replenishment lag

+9%

in-store conversion

Wholesale · Distribution

One source of truth across warehouse, route and invoice.

2 warehouses · 9-vehicle fleet · 60 staff

A B2B distributor running route sales, with reps invoicing on-the-truck. Cockpit gives the owner a live view of who's on which route, what stock left the warehouse and what came back. Disputes dropped overnight.

"Every disputed invoice now resolves in two clicks. We have the photo, the signature and the time."

— managing director, distribution co.

−54%

invoice disputes

+31%

collections within 30d

−72%

end-of-route reconciliation time

+14%

routes completed / day

Implementation

Live in 4 weeks. Calmly.

Our standard rollout: discovery, configuration, branch-by-branch onboarding, and a 30-day stabilisation window where we sit with your team. No big-bang launches. Every business is unique — timelines flex with branch count and integration scope.

Talk through your rollout

Week 1 · Discovery

Map your operation

Branches, products, suppliers, roles, existing tools, payment processors. We model it on paper before anyone touches software.

Week 2 · Configuration

Stand up your tenant

Tenant provisioned. Your roles, branches, taxes, products, integrations and reports configured. Sandbox available end of week.

Week 3 · Pilot branch

One branch, live

One real branch goes live with daily check-ins. Cashiers trained. We sit with the team for the first 3 closes.

Week 4 · Roll-out

Remaining branches, parallel

Remaining branches onboarded in parallel. Migration of historical data complete. Cockpit handed over to ops director.

Day 30+ · Stabilisation

30-day handhold

We stay close — daily, then weekly — for 30 days. Adjust workflows, tune alerts, train new hires. Then transition to support cadence.

Integrations

Connects to what you already run.

Payment processors, accounting suites, e-commerce, payroll, delivery aggregators. We treat your existing stack as a teammate, not a replacement target.

Stripe

Payments

Telr

Payments · UAE

Network

Card · UAE

QuickBooks

Accounting

Xero

Accounting

Zoho Books

Accounting

Talabat

Aggregator

Deliveroo

Aggregator

Careem

Aggregator

Shopify

E-commerce

WooCommerce

E-commerce

Bayzat

Payroll · UAE

Slack

Notifications

Outlook · Gmail

Email reports

REST API

Custom · webhooks

SAP

Enterprise · ERP

Need another?

we'll build it

Common questions

The things every owner asks before signing.

If yours isn't here, ask us directly — every demo starts with a real conversation about your operation, not a slide deck.

Ask us directly

Is the platform VAT-ready for the UAE?

Yes. Output is FTA-compliant — line-level VAT breakdown, supplier-side input VAT, monthly return summaries in the FTA-required format. Multi-emirate businesses are supported via per-branch tax profiles.

What happens if a branch loses internet?

The POS keeps trading offline — orders, tenders and refunds queue locally and reconcile against the central database when the network returns. The cockpit shows the branch as "syncing" so ops know what's happening.

Can it handle multi-currency or cross-border ops?

Yes. Multi-currency at the tenant level with daily FX. Multi-tenant separation if you operate distinct legal entities. We've shipped across UAE, KSA and Oman so far.

How is data isolated between tenants?

Postgres row-level security with tenant-scoped JWT claims. Every query is rewritten at the database layer to scope to the caller's tenant — there's no application-layer way to leak data across tenants. Audited annually.

Do you do on-prem deployments?

Cloud-hosted is the default (data resident in the UAE on request). On-prem and hybrid are available for enterprise contracts where regulation requires it.

What does pricing look like?

A per-branch monthly fee plus a one-time setup. Volume-tiered. We're happy to share a worked-example for your operation in the discovery call — no obligation.

What about training my team?

Included in the rollout. We train cashiers, managers and the ops director in their own roles. New-hire training kits stay in the platform so onboarding scales without us.

Run the entire business from one calm cockpit.

One screen. Every signal. No spreadsheet stitching.

Wednesday — live across all branches

Six modules. One platform. Built to fit.

A point-of-sale built to be fast on Tuesday at 1pm.

Stock that knows when it's running out — and what to do about it.

Margin in real time, per SKU, per branch, per shift.

Reports that arrive before you ask for them.

Every screen, every action — controlled and audit-logged.

The back-office work that quietly steals your week.

Boring, predictable architecture — by design.

Three businesses. Three industries. One platform.

From spreadsheet daily-close to 90-second sign-off.

Stock turn up, dead stock down — across 4 stores.

One source of truth across warehouse, route and invoice.

Live in 4 weeks. Calmly.

Map your operation

Stand up your tenant

One branch, live

Remaining branches, parallel

30-day handhold

Connects to what you already run.

The things every owner asks before signing.

See it on your data.